This module furnish the specific analytical needs regarding the consumer complaints & grievances thus supports in maintaining optimum level of consumer's satisfaction in a very efficient manner.

This module includes following:-

No Current Complaint Registration
- Consumer
- LT Feeder
- Transformer
- 11KV Feeder

Complaint Redressal

Consumer Grievance Registraion
- Meters (Stopped/Defective)
- Overhead Lines
- Loose Wires
- Inadequate Ground Clearance
- Hazardous Installation
- Quality of Power Supply

Feedback Reports

It is also compatible to Interactive Voice Response System (IVRS)